How to Request IT Support
This short video walks you through how to open a support ticket, what to include in your request, and what to expect from our team.
Getting Help Is Easy
Follow these simple steps to get the IT support you need.
Watch the Video
Start by watching the instructional video above. It covers how to submit a support request and what information we'll need from you.
Visit the Support Portal
Head to modernit.help to open a new support ticket. You can also email, call, or chat with our team directly from there.
We'll Take It From Here
Our team will acknowledge your request promptly and work with you to resolve the issue. You'll receive updates every step of the way.
Set up passwordless sign-in
Skip the password — approve sign-ins from your phone with Microsoft Authenticator. Follow our step-by-step setup guide.