Microsoft Authenticator

Passwordless Setup Guide

Sign in with your phone — no password required.

Time: about 10 minutes You'll need: your phone, your ACT Fulfillment email, and the access pass we text you

ACT Fulfillment is moving to passwordless sign-in. Instead of typing a password, you'll approve sign-ins with the Microsoft Authenticator app on your phone — using your face, fingerprint, or phone PIN. To get started, IT sends you a Temporary Access Pass (TAP) by SMS text message: a short-lived, one-time code that takes the place of a password during setup. This guide walks you through setting up the app, one step at a time.

Part 1

Set up passwordless sign-in

1

Install Microsoft Authenticator

On your smartphone, open the App Store (iPhone) or Google Play (Android), search for Microsoft Authenticator, and install it. It's free and published by Microsoft Corporation. When the install finishes, tap Open.

Install screen
Install Microsoft Authenticator, then Open
2

Add your work account

Open the Authenticator app and tap Add account (or the + button in the top corner). When asked what kind of account you're adding, choose Work or school account.

Add account
Open Authenticator and add an account
Work or school account
Choose Work or school account
3

Sign in with your Temporary Access Pass

Type your ACT Fulfillment email address and tap Next. Instead of a password screen, you'll see Enter Temporary Access Pass. Type the TAP exactly as IT provided it (check "Show Temporary Access Pass" to see what you're typing), then tap Sign in.

Enter email
Enter your ACT Fulfillment email
Enter TAP
Enter your Temporary Access Pass

About your TAP

IT sends your TAP to your mobile number by SMS text message just before you begin. The Temporary Access Pass only works for a limited time and, in most cases, only once. If it has expired or doesn't work, contact tech support and we'll issue a new one — it only takes a moment.

4

Secure your account

The app now walks you through securing your account. On the Let's secure your account screen, tap Continue. The app creates a passkey (this takes a few seconds), then asks to register your device. Tap Register — this is what allows passwordless sign-in to your work resources.

Secure your account
Let's secure your account — Continue
Creating passkey
Creating passkey — just a moment
Register device
Register your device — Register
5

Finish and review

When you see Account added, tap Done. Your ACT Fulfillment account now appears in the app. Tap it any time to see your sign-in methods — passkey, passwordless sign-in requests, and one-time password codes.

Account added
Account added — tap Done
Sign-in methods
Your sign-in methods, all in one place
6

Confirm everything works

To double-check your setup, open a browser and go to mysignins.microsoft.com, then sign in with your ACT Fulfillment email. When prompted, approve the sign-in on your phone using your passkey — your face, fingerprint, or PIN. Signing in with no password confirms Microsoft Authenticator is now your default sign-in method. That's it — you're passwordless.

Passwordless sign-in confirmed
Signing in with your passkey — no password needed

Need help?

Visit actfulfillment.modernit.com or open the Modern IT app in Teams for self-service support and to submit a ticket.

Our team will respond promptly and walk you through any issue.

Scan to reach Modern IT support

Scan for self-service support actfulfillment.modernit.com